Shipping policy
THANK YOU FOR SHOPPING WITH WIRED! HERE'S EVERYTHING YOU NEED TO KNOW BEFORE YOUR ORDER SHIPS:
PLEASE NOTE: WE SHIP FROM HAWAII, WHICH MAY RESULT IN LONGER SHIPPING TIMES THAN MAINLAND RETAILERS DUE TO OUR REMOTE LOCATION.
1.ย Shipping Rates & Delivery
WE OFFER STANDARD FLAT RATE SHIPPING TO THE FOLLOWING LOCATIONS:
- UNITED STATES (INCLUDING ALASKA AND PUERTO RICO)
- CANADA
- UNITED KINGDOM
- JAPAN
- AUSTRALIA
2.ย Processing & Shipping Time
ORDERS ARE PROCESSED WITHIN 5-7 BUSINESS DAYS BEFORE SHIPMENT DUE TO OUR SMALL BUSINESS OPERATIONS. SHIPPING FROM HAWAII ADDS ADDITIONAL TRANSIT TIME COMPARED TO MAINLAND SHIPPING.
DELIVERY TIMES VARY BY LOCATION. PLEASE NOTE THAT THESE ARE ESTIMATES ONLY AND ACTUAL DELIVERY TIMES MAY VARY:
- U.S. MAINLAND ORDERS: TYPICALLY ARRIVE WITHIN 5-10 BUSINESS DAYS AFTER PROCESSING.
- U.S. ALASKA & PUERTO RICO: TYPICALLY ARRIVE WITHIN 7-14 BUSINESS DAYS AFTER PROCESSING.
- INTERNATIONAL ORDERS (CANADA, UK, JAPAN, AUSTRALIA): TYPICALLY ARRIVE WITHIN 10-21 BUSINESS DAYS AFTER PROCESSING, DEPENDING ON CUSTOMS CLEARANCE.
ALL DELIVERY TIMES ARE ESTIMATES ONLY AND ARE NOT GUARANTEED. WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING CARRIERS, CUSTOMS PROCESSING, OR EVENTS OUTSIDE OUR CONTROL.
FOR INTERNATIONAL ORDERS: CUSTOMERS ARE RESPONSIBLE FOR ALL CUSTOMS DUTIES, TAXES, TARIFFS, AND IMPORT FEES IMPOSED BY THEIR COUNTRY. THESE CHARGES ARE NOT INCLUDED IN THE PURCHASE PRICE OR SHIPPING COSTS AND ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. WIRED HAS NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT THEIR AMOUNT.
CUSTOMS CLEARANCE TIMES VARY BY COUNTRY AND ARE BEYOND OUR CONTROL. DELAYS MAY OCCUR DUE TO CUSTOMS PROCESSING. INTERNATIONAL TRACKING MAY HAVE LIMITED UPDATES ONCE PACKAGES ENTER THE DESTINATION COUNTRY'S POSTAL SYSTEM.
HAWAII SHIPPING NOTE: DUE TO OUR REMOTE LOCATION, PACKAGES MAY TAKE LONGER ROUTES AND HAVE ADDITIONAL HANDLING POINTS, WHICH MAY RESULT IN LONGER PERIODS WITHOUT TRACKING UPDATES. PLEASE BE PATIENT - HAWAII SHIPMENTS MAY SHOW LONGER PERIODS WITHOUT UPDATES AS PACKAGES TRAVEL TO THE MAINLAND.
3. Order Protection & Liability
ONCE YOUR PACKAGE LEAVES OUR FACILITY, WE'RE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED SHIPMENTS.
WE ARE NOT LIABLE FOR SHIPPING AND DELIVERY DELAYS. ALL DELIVERY TIMES ARE ESTIMATES ONLY AND ARE NOT GUARANTEED. WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING CARRIERS, CUSTOMS PROCESSING, OR EVENTS OUTSIDE OUR CONTROL.
4. EXTRA INFO
HOLIDAYS, SALES, AND CUSTOMS CAN SLOW THINGS DOWN- THANK YOU FOR YOUR PATIENCE.
SOME PRODUCTS MAY HAVE SHIPPING RESTRICTIONS DUE TO SIZE, WEIGHT, OR DESTINATION RULES.
๐ฅ WE APPRECIATE YOU REPPING WIRED AND CAN'T WAIT FOR YOU TO GET YOUR ORDER.
5. CONTACT
IF YOU HAVE QUESTIONS ABOUT YOUR SHIPMENT OR NEED ASSISTANCE, PLEASE CONTACT US:
- EMAIL: SHOP.WIRED.808@GMAIL.COM
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